Privacy Policy — gkbaje

Introduction & Scope

This Privacy Policy ("Policy") describes how gkbaje ("the Company", "we", "us", "our") collects, processes, stores, shares, and protects personal data provided by users ("Player", "User", "you") who access or use the gkbaje website and services available at gkbaje.app.

This Policy applies to all personal data collected through your use of the gkbaje platform, including account registration, deposits and withdrawals, gameplay activity, customer support interactions, and any communications between you and gkbaje. By registering an account or continuing to use the Service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

Personal Data We Collect

gkbaje collects personal data in several ways: directly from you when you register, make a deposit, contact support, or participate in a promotion; automatically when you use our platform; and, in limited cases, from third-party verification services engaged to support our Know Your Customer (KYC) and fraud prevention obligations.

How We Use Your Personal Data

gkbaje uses the personal data we collect for the following purposes. We rely on one or more lawful bases for each category of processing as noted below.

Data Sharing & Third Parties

gkbaje does not sell, rent, or trade your personal data to any third party for their independent marketing purposes. We may share your data with the following categories of third parties solely to the extent necessary to deliver and operate the Service:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — to process your deposit and withdrawal transactions securely.
• Game technology providers: Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and other licensed studios — who supply the casino and betting software that powers gkbaje. These providers may receive session and technical data necessary to run their games.
• Identity verification and KYC partners: Third-party identity verification services engaged to authenticate player documents and confirm minimum age requirements (21+).
• IT infrastructure and cloud providers: Data hosting, content delivery, and cybersecurity service providers operating under strict contractual data protection obligations.
• Legal and regulatory authorities: Competent law enforcement, regulatory bodies, or courts where disclosure is required by applicable law or a valid legal order.

All third-party data processors engaged by gkbaje are bound by written data processing agreements that require them to process your data only on our instructions, implement appropriate security measures, and not use your data for their own purposes.

Data Security

gkbaje implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption on all data transmitted between your device and the gkbaje platform, including login credentials, payment information, and account data.
• Password hashing using industry-standard cryptographic algorithms. gkbaje staff cannot view your password in plaintext — never share your password with anyone, including support agents.
• Two-factor authentication (2FA) and one-time password (OTP) verification for login and sensitive account actions via your registered mobile number.
• Role-based access controls ensuring that gkbaje employees can only access player data to the extent required by their specific job function.
• Regular security audits and penetration testing of the platform's infrastructure and application layers.
• Secure data centres with physical access controls, redundancy, and disaster recovery protocols.

While gkbaje takes reasonable and appropriate steps to protect your data, no platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, gkbaje will notify affected players without undue delay and take immediate steps to contain and remediate the incident.

Data Retention

gkbaje retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required to fulfil the purposes described in this Policy or to comply with our legal, regulatory, and dispute resolution obligations. Specific retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.

Your Privacy Rights

As a gkbaje player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the support team via live chat or at [email protected]. gkbaje will respond to all verified requests within 30 calendar days.

Cookies & Tracking Technologies

The gkbaje platform uses cookies and similar technologies to improve your experience, maintain your session, and gather aggregate usage statistics. The following categories of cookies are in use:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in as you navigate between pages. These cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players navigate the platform — which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used exclusively to improve platform performance.
• Preference cookies: Used to remember your settings and display preferences, such as your chosen language or notification preferences, between sessions.
• Marketing cookies: Used, with your consent, to understand how you arrived at gkbaje (for example, via a promotional campaign) so that we can measure the effectiveness of our outreach. We do not use third-party advertising networks or share this data with ad exchanges.

You may manage cookie preferences through your device or browser settings. Please note that disabling essential cookies will impair your ability to log in and use the gkbaje platform. For queries about specific cookies in use, contact us at [email protected].

Minors & Age Restriction

The gkbaje Service is strictly for adults aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a registered account is held by a person under 21, we will immediately suspend the account, investigate, and delete all associated personal data in accordance with our retention policy, subject to any legal obligations to retain records of the incident.

Parents and guardians who believe their child has registered on gkbaje should contact us immediately at [email protected] so that we can take prompt action.

Changes to This Privacy Policy

gkbaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via in-platform notification or email to your registered address, and we will update the "Last updated" date at the top of this page.

We encourage you to review this Policy periodically. Your continued use of the gkbaje Service following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should cease using the Service and contact support to close your account.

Contact & Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data gkbaje holds about you, please contact the support team through any of the following channels:

All privacy-related correspondence should include your registered username and a description of your query or request. gkbaje will acknowledge receipt within 48 hours and provide a substantive response as promptly as possible.

Our Privacy Commitments

A summary of the core data protection principles that guide how gkbaje handles your information every day.